We offer Click & Collect to help you minimize your contact in-store. Click here for more information about our in-store safety measures. Please refer to your "Ready for Collection" email for your nominated store and head over to our store locator for your local store's trading hours. Alternatively, you can give the store a call to confirm trading hours before heading in.
Click & Collect allows you to purchase shoes online and head directly into the store to pick them up.
Simply add the product to our cart and follow through to the checkout. Once you enter your details, there will be a field that allows you to select ‘Click & Collect'.
Once your order is placed, our in-store team will be notified and they’ll proceed with packing your order. Once it’s ready, we’ll send you an email letting you know that your order is ready to be collected.
When you place a Click & Collect order within business hours, you will receive your collection email within 1 hour. Please wait until you have received this email before going in-store to collect.
Please ensure you bring along the below documents when collecting your order:
- Order confirmation or proof of purchase
- Photo I.D (so we know it's you)
If you need to nominate someone other than yourself to collect the order, we require prior contact with our SUBTYPE Curators. We may request to see the credit card used or speak to the cardholder at any stage. The nominee will also be required to show a form of I.D.
Please note that Click & Collect is subject to stock availability. Click & Collect may not be available for some items if your local store(s) are sold out.