Metro Melbourne, you can now pick up your order via our Contactless Click & Collect Service. Once you’ve received your “Pick Up” email, head to the store between operating hours (10 am - 4 pm Monday to Friday, 9 am - 1 pm Saturday) to pick up your order, contact-free.
Click and Collect allows you to purchase shoes online and head directly into the store to pick them up.
Simply add the product to our cart and follow through to the checkout. Once you enter your details, there will be a field that allows you to select ‘Click & Collect’.
Note: Click & Collect is only available for residents within close proximity to our Melbourne store.
Once your order is placed, our in-store team will be notified and they’ll proceed with packing your order. Once it’s ready, we’ll send you an email letting you know that your order is ready to be collected.
Please ensure you bring along the below documents when collecting your order:
- Order confirmation or proof of purchase
- Photo I.D (so we know it's you)
If you need to nominate someone other than yourself to collect the order, we require prior contact with our Customer Experience team. We may request to see the credit card used or speak to the cardholder at any stage. The nominee will also be required to show a form of I.D.