If you haven't yet received a tracking number, it just means we're working on processing your order. You'll receive an automated notification with your tracking number once your order has been dispatched.
You can check out our Delivery Timeframes to help you estimate the arrival of your order.
Your tracking number will be sent with the subject "Your SUBTYPE Order SUB0000000 has been shipped".
Your tracking email will look like this:
Tracking your order:
- You can log in to your account and select the 'Track my Order' tab
- Click on the Tracking link in your email notification or copy the Tracking Number at the bottom of your email and track online at Australia Post.
Note: It can take anywhere between 24-48 hours for the tracking number to become available on the courier's website.
If you haven't received your order by the estimated delivery date, contact the SUBTYPE Curators below and we'll help track it down.