If you are not 100% satisfied with your purchase, you can return your item(s) within 30 days of dispatching your order, if you meet the below return conditions.
- It was not purchased on sale at markdown prices
- In its original condition
- Unworn, unmarked and unwashed
- In the original packaging or box
- Not defective as a result of misuse
- Tags still attached
For any purchases made through our online store, you are welcome to go back in-store and return the item in person. Please note that we are unable to offer refunds for any orders placed via PayPal. For further information, please see our Returns Policy.
If you are based in Sydney and have purchased from our online store, you are welcome to head into our pop-up store for a return/exchange.
Please click here for directions to our pop-up store in Sydney.
To organise your online return, please contact our Customer Experience team here to do so.*
*You will be asked to provide your proof of purchase as well as some photos to confirm that the item/s are in a good condition.
*Please note that with any Public Holidays, there will be an additional 1-2 business days for your return to be processed.