Product

As we only receive a small quantity of product for any limited release, we do have a strict limit of one pair per customer only (one colour per customer).

We have a strict policy of one entry per person (anyone entering more than once will be automatically disqualified).

Please note that we do not offer any returns on Nike Jordan or Yeezy styles.

For any in-store releases; 

Customers must pay with a Debit Card, Credit Card or Afterpay. No store credit notes or discount codes are to be used.

For any online releases;

We accept Paypal, Afterpay, Debit or Credit Card as a method of payment.

For in-store and online purchases we may request identification proof in the form of drivers licence or passport.

Orders by suspected resellers will be cancelled. SUBTYPE reserves the right to determine suspected resellers.

SUBTYPE stocks vegan and vegan-friendly styles. 

To view our vegan styles, simply head over to the search bar at the top of the page and type in ‘vegan’. Alternatively, you can click through here to browse our vegan range.

Please note: Opting for canvas and natural rubber styles is a good way to go, but unfortunately (unless expressly marked ‘ vegan’), we can’t account for all materials used in the shoe. Animal by-product traces can occasionally be found in glue, as an example.

SUBTYPE does not offer price matching. We do not price match to third-party retailers, sale prices or pricing discrepancies.

If the item is listed on the website, it is generally still in stock, however, we cannot guarantee as our stock levels are constantly fluctuating. 

If you would like to know if an item is in stock, feel free to get in contact with the SUBTYPE Curators below and we’ll be able to look into it for you.

Please provide us with the name of the item as well as the item number as this will help us to assist you quicker.

We understand that sizing can be tricky. Each individual product will contain a link to the specific size for that item. Simply click into the product that you're interested in and select "Size". Alternatively, you can refer to our size guides below for more information.

US Men's

US Womens

US Grade School

UK Size Chart - Men's + Women's - Adidas Global Footwear (inc some UltraBOOST, 4D, Y-3 styles)

Common Projects Footwear – EU Sizing

EU Men's

EU Women's

SUBTYPE Trousers

We’re privileged to work with some amazing brands and charities that are active in the community. Please keep an eye on our social media channels for opportunities to get involved.

If you or your organisation would like to collaborate with us, please contact stampyourfeet@accentgr.com.au.
If we’d like to pursue a relationship, we’ll be in touch with the next steps.

Thanks again for expressing your interest.

We’re absolutely committed to minimising environmental impact. It’s an important conversation to have and we understand that we have a long way to go.

Accent Group owns the Australasian distribution rights. Though we do not manufacture these products, we support the ethical sourcing and sustainability policies that the global manufacturer has in place.

Within our business, we’re actively working on ways to reduce waste and package our products responsibly. This includes (but is not limited to) using recyclable and/or biodegradable bags and driving in-store footwear recycling initiatives. We’re working closely with the ASGA (Australian Sporting Goods Association) who repurpose athletic footwear to create new products, such as gym mats, floors, and playgrounds.

Accent Group is committed to developing and maintaining an inclusive workplace that embraces and celebrates diversity. Our commitments include (but are not limited to) creating a great place of work that thrives on inclusion and respect and draws on the diverse backgrounds, experiences, knowledge, and skills of our people. Our Diversity & Inclusion Policy is available on our corporate website here. If you suspect or see instances of non-compliance with this policy, please contact our Customer Experience Team and we’ll investigate the matter.

We’re also proud to work with a wide range of brands that celebrate individual expression and participate in cultural and social events. It’s a privilege to be able to use our platforms to connect with incredible people and organisations that raise awareness and support our community. Please keep an eye on our social media channels for opportunities to get involved.

We’re absolutely committed to minimising environmental impact. It’s such an important conversation to have and we understand that we have a long way to go. From initiatives including using recyclable and/or biodegradable bags, to store-wide recycling practices and wholesale logistics consolidation. We are always trying to improve our practices to reduce carbon emissions.

With our stores, we're actively working on ways to reduce waste and package responsibly. This includes (but is not limited to), using recyclable and/or biodegradable bags and other initiatives such as driving in-store footwear recycling initiatives. We're also working closely with the Australian Sporting Goods Association (ASGA), which repurposes athletic footwear to create new products, such as gym mats, floors and playgrounds.

If you suspect or see instances of non-compliance with this policy, please let us know and we’ll ensure this is investigated.

We acknowledge that these are small steps on a long journey. Any ideas and feedback you have are truly valued and appreciated.

At SUBTYPE, we are committed to operating responsibly and only want to work with suppliers who are dedicated to safe, ethical, and working conditions. Our Ethical Sourcing Policy is available here.

This policy prohibits the use of forced, involuntary or child labour. We make sure that our suppliers are provided with this information, so they understand what’s expected if they want to work with us. If you suspect or see instances of non-compliance with this policy, please let us know and we'll ensure this is investigated.

Accent Group and its related entities are distributors, with manufacturers based all over the world. Quality, ethics, comfort, style are a priority - we ensure our products and external manufacturers live up to the SUBTYPE standard.

Though we do not manufacture these products, we support the ethical sourcing and sustainability policies that the global manufacturer has in place. If you see or suspect any instances of non-compliance, then please get in contact with our Customer Experience Team and we'll investigate the matter.

Joining our mailing list gives you access to updates on new styles and campaigns, upcoming releases and competitions. 

To sign up, scroll to the bottom of the website and enter your email address. 

Important to note: Signing up to our mailing list is not the same as having an account. You can create an account here to save your purchase and return history.

We value your honest feedback, whether it's good or bad. It helps us improve our products and service.

Follow this link to contact the team and let us know how you're enjoying your purchases or provide feedback on an in-store experience. 

We look forward to hearing from you.