Click & Collect
-
Can I order online and collect it from a SUBTYPE store?
Yes, SUBTYPE offers Click & Collect at all store locations for no additional charge.
Click & Collect is available to select at the 'Shipping' stage of checkout, pending stock availability.
-
When can I pick up my Click & Collect order?
SUBTYPE aims to have Click & Collect orders ready for same day collection.
You're able to collect your order once you've received the ready-for-collection email. Please be prepared to show your order confirmation and photo ID to our in-store team.
Important: If you need to nominate someone other than yourself to collect the order, please notify our SUBTYPE Curators here. The nominee will also be required to show a form of I.D.
READ FULL ARTICLE -
Can I cancel my Click & Collect order?
Click & Collect orders can be cancelled, simply contact our SUBTYPE Curators via Live Chat here and provide us with your order number.
READ FULL ARTICLE -
Click & Collect is not available for my item?
Only SUBTYPE stores with your item in-stock will appear available for Click & Collect. View our delivery timeframes here.
READ FULL ARTICLE