Account Information
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Where can I see my order history?
Want to browse through your past purchases? You'll find them all stored in your account.
Head to 'My Account' in the top right-hand corner. Once you're in, click on 'View my past orders'.
Remember, if you checked out as a guest and created your account afterwards, your order will not show in the ‘Order history’ section.
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Why can't I sign into my account?
As a first step, we suggest double (and triple!) checking your details. The password is the one you set up when opening your account.
If you're still having difficulty, we suggest clearing your cookies or using another browser.
Resetting your password may also help you sign in. You'll be sent an email with instructions on how to reset your password. Keep an eye on your spam and junk folders as the email may end up there.
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How do I create an account?
Click here to create an account.
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How do I reset my password?
Need to reset your password? Click on 'My Account' in the top right-hand corner of the website will bring up the login box. This box includes a hyperlink 'Forgot Password?' which prompts you to enter your email address.
You will then receive an email with instructions on how to reset the password to your account.
Haven't received the email? Check your spam and junk inboxes - it may have filtered through there.
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How do I unsubscribe from the mailing list?
If you'd like to no longer receive any emails from us, please scroll down to the bottom of an email you have received from us and click 'unsubscribe'.
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